Papa Murphy's | Take 'N' Bake Pizza

It was Halloween and I thought, perfect night for pizza. I logged on to the ap and found there was NO wait time, ASAP around 30 minutes. So I went ahead and ordered. I arrived roughly 15 minutes after my promised time and then I waited. I waited with roughly 50 of my new BFFs as we watched the most mis-managed disaster, I've ever seen. Their seemed to be plenty of young helpers but no one was managing the orders. I watched partial orders come out over and over again. Like I said no one was managing the orders or what order they came in or even what pizzas went together. After waiting over 2 hours for 2 of my 3 items, I was given 2 other products and sent on my way. The whole time they were still taking online orders. The man I suspect was a manager, said he couldn't get it shut off but he was out of dough....

First time customers. I ordered extra pepperoni and green olives, but had to put on my own when I got home. So it wasn't worth the extra price. Otherwise, the pizza was good.

I made the mistake of stoping to pick up a pizza on holloween. Found that is busiest day of the year for them. If I had ordered a pizza as walk in it would have an hour or more. I went the next day at the same time and only had one person ahead of me. Lesson learned.

Great pizza, I never have a complaint with the food. I would rate it five star except for the employees. The place only ever has one adult and the rest are young kids that haven't learned customer service yet. It's really hit it miss on the type of service you'll get. Some days it's great, other days it's lacking, and then there's the occasional times you won't believe what you here them saying in front of customers. I'll still go back. I'd probably give them even more business if they ever stayed open past 8pm.

The service was good and the food was good. The only thing I didn't understand is the only people wearing Caps or hairnets were not working on the food. All the people working on the food did not have caps or hairnets.